Order Number
Please include your order number if you have one.
Dragon's Vault UK Support
Contact Dragon’s Vault UK
Need help with an order, batch reference, delivery question or product enquiry? Send us a message and we’ll do our best to help.
- Fast UK Dispatch
- Secure Packaging
- Batch Reference Support
- Collector Focused
Send us a message
How can we help?
Complete the form below and include as much detail as possible.
Help us find your order
Before contacting us
Batch Reference
If your bundle has arrived, include the batch reference number from your card.
Checkout Email
Use the same email address used at checkout so we can find your order faster.
Support topics
What we can help with
Whether it’s before or after your order, send us the details and our team will point you in the right direction.
- Order questions
- Delivery and dispatch updates
- Batch reference support
- Product questions
- Customer pull discount code queries
- Returns questions
Share your hit
Customer Pulls & 10% Off
Pulled something exciting from a Dragon’s Vault UK bundle? Send us your pull photo and order details. Selected customer pulls may be featured on our website or social pages, and you may receive a 10% discount code as a thank you.
Faster bundle support
Batch Reference Support
Each Dragon’s Vault UK bundle includes a batch reference card. If you contact us about a bundle, please include your batch reference number so we can help you faster.
Example reference
DV-BATCH-0000