Contact Us
Questions about live openings, sealed delivery, order codes or your Pokémon bundle? Send us a message below.
Before You Message
Live Opening Questions
If your question is about a live opening, please include your order number or order code so we can check it quickly.
Order & Shipping Questions
If your question is about delivery, please include your order number and the email used at checkout.
Bundle Questions
If you are unsure which bundle is right for you, tell us whether you want a live opening or sealed delivery and we'll point you in the right direction.
Response Time
We aim to reply as soon as possible. During launch periods, live opening nights and restocks, replies may take a little longer.