Shipping policy

Shipping Policy

Last updated: 25/5/26

Dragons Vault UK ships orders from the United Kingdom.

1. Shipping Area

We currently ship to UK customers.

If international shipping becomes available in the future, shipping times, costs and import rules may vary.

2. Processing Times

Sealed delivery orders are packed and dispatched as quickly as possible.

During launch periods, restocks, busy livestream nights or high order volumes, processing may take slightly longer.

3. Sealed Orders

If you choose sealed delivery, your bundle will be packed and shipped sealed.

4. Packaging

We aim to package all orders securely.

6. Tracking

Where tracked shipping is used, tracking information will be provided once available.

7. Delivery Times

Delivery times depend on the shipping service selected and courier performance.

Dragons Vault UK is not responsible for courier delays once an order has been dispatched, but we will help where possible if there is an issue.

8. Incorrect Address

Customers are responsible for entering the correct delivery address at checkout.

If an order is returned due to an incorrect or incomplete address, the customer may be responsible for any additional postage costs.

9. Lost or Damaged Orders

If your order appears lost or arrives damaged, please contact us as soon as possible with your order number and photos if applicable.

10. Contact

For shipping questions, contact us through the Contact page or email:

dragonsvaultuk@protonmail.com